First Group The Palace All-Suite | Durban ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

211 Marine Parade, Durban, South Africa

“Situated right on the Golden Mile, the hotel offers breathtaking ocean views and easy access to the vibrant promenade.”view full review

Discover family-friendly accommodations at First Group The Palace All-Suite, a 4-star Durban hotel along the Golden Mile. This property features luxury high-rise apartments with sea views, a luxurious pool, and a spa. Guests can enjoy easy access to Suncoast Casino and the beach.

Rooms & Amenities

The Palace All-Suite offers a variety of fully-equipped accommodations, including studio, one, two, and three-bedroom apartments. Each unit features a dining area, lounge, and kitchen, making it suitable for both short and extended stays. Guests can relax on private balconies overlooking the Indian Ocean.

Dining Options

Dining options at The Palace include Pesto, which serves burgers and fresh salads, and the Sun Lounge, offering light meals and specialty coffees. Both venues provide views of the Golden Mile, enhancing the dining experience.

Leisure & Services

Guests can enjoy a luxurious pool with an entertainment area and an onsite spa offering a variety of treatments. The Palace All-Suite also features daily entertainment catering to guests of all ages, ensuring a fun-filled holiday.

Events & Local Area

The Palace serves as a modern event venue with spaces for corporate meetings and social functions, accommodating up to 90 attendees. Its convenient location provides easy access to local attractions such as uShaka Marine World and Durban's beachfront.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room Sea View

Max:

2 persons

220 sq. feet

Bed options:

1 Double bed

Sea view

Shower

Air conditioning

room details

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One-Bedroom Apartment

Max:

2 persons

455 sq. feet

Bed options:

1 King-size bed

Sea view

Bathtub

Air conditioning

room details

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Two-Bedroom Apartment

Max:

4 persons

780 sq. feet

Bed options:

2 Single beds or 1 Queen-size bed

Sea view

Shower

Air conditioning

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Durban4000 ft

Airports

King Shaka International (DUR) 21.5 mi

Pietermaritzburg (PZB) 48.0 mi

Train

Durban Railway Station 1.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Comfort

I recently stayed in a one-bedroom apartment, and the spaciousness was truly impressive. The bed was incredibly comfortable, making it easy for me to relax after a long day. I also appreciated the clean and tidy condition of my unit, which added to the overall comfort of my experience.

John2024. United Kingdom, 2024-03-15Read full review on

Relaxing Atmosphere

During my stay, I loved having access to the pool area. It was clean and inviting, perfect for unwinding after a busy day of exploring. The atmosphere was so relaxing that I could easily enjoy my time lounging in the sunshine.

Ralph44. Canada, 2024-04-22Read full review on

Invigorating Showers

The bathroom in my apartment offered a fantastic experience. The shower had great water pressure, which made for invigorating showers that I looked forward to. It was a great way to start each day fresh and energized!

Samantha88. Australia, 2024-05-07Read full review on

Peaceful Retreat

My bedroom offered a peaceful retreat with magnificent views. I woke up to a beautiful sunrise and appreciated the comfort of the bedding that ensured a restful night's sleep. It truly made my stay enjoyable.

Isabella701. New Zealand, 2024-06-14Read full review on

What’s included

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Wind surfing
Diving
Snorkelling
Canoeing
Hiking
Cycling
Bowling
Golf course
Fishing

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Room service
Car hire
Laundry
Dry cleaning
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu
Children's pool

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Location

211 Marine Parade, Durban, South Africa

Map view

211 Marine Parade, Durban, South Africa

City landmarks

Amusement Park

uShaka Marine World

1.4 mi

114 Snell Parade

Mini Town

3000 ft

Gallery

Durban Art Gallery

2300 ft

Museum

Durban Natural Science Museum

1.1 mi

Casino

Suncoast Casino

1.2 mi

Museum

Old Court House Museum

1.1 mi

45 Bram Fischer Road

Durban Icc

2200 ft

Garden

Durban Botanic Garden

1.9 mi

Beach

Durban Beach Front

2100 ft

Stadium

Moses Mabhida Stadium

1.6 mi

Museum

Kwa Muhle Museum

1.7 mi

Indian Quarter

2500 ft

North Beach

2100 ft

Castle

The Old Fort

4200 ft

Church

St Paul's Anglican Church

4300 ft

Public Building

Durban City Hall

1.1 mi

Mosque

Juma Masjid Mosque

1.3 mi

Museum

Port Natal Maritime Museum

2.1 mi

Corner Cathedral Lane and Queen Street

Emmanual Cathedral

1.4 mi

Snell Parade

Blue Lagoon

4600 ft

44 Isaiah Ntshangase Rd

Mabhida Stadium climb

1.6 mi

Anton Lembede St

Francis Farewell Square

1.1 mi

Museum

Durban Holocaust and Genocide Centre

1.3 mi

Event hall

The Bat Centre

2.2 mi

Nearby

Theme Park

Funworld

300 ft

Night club

Joe Cool's

900 ft

Beach

Dairy Beach

1000 ft

Beach

Wedge Beach

1300 ft

North Beach

New Pier

1500 ft

O R Tambo Parade

1600 ft

Restaurants

California Dreaming

1100 ft

150 O.R Tambo Parade Dairy Beach

Piatto

300 ft

Marine Terminal Street 1 Bell St

Jolly Grubber

1400 ft

139 Lower Marine Parade

Copper Chimney

1400 ft

Shop 137 _ Lower Marine Parade North Beach

Pier107

1700 ft

107 OR O R Tambo Parade

The Circle Cafe

2100 ft

44 KE Masinga Road Stamford Hill

The Grill Jichana

2300 ft

63 OR O R Tambo Parade Southern Sun Elangeni and Maharani

The Joint

2200 ft

98 OR Tambo Parade

Reviews and Ratings

Reviews from guests about their experience.

Arthur

United Kingdom, February 2025

8.6/10

The Palace offers an incredible stay for anyone looking to feel pampered and at home, especially with its outstanding service from the friendly staff. The location is superb, being right on the beachfront, which enhances the experience tremendously. However, there were some minor issues with furnishings in the room and Wi-Fi connectivity that need addressing for a more perfect stay.

Rooms

8.0

The room we stayed in was spacious and had stunning ocean views, although some furniture needed an upgrade. I would rate it an 8.

Service

9.0

The service at the Palace was exceptional, with the management and team genuinely caring for guests' needs. There were moments when I felt communication could have been improved though.

Location

10.0

Being on the Golden Mile beach and close to various restaurants made the location fantastic for relaxing and dining.

Dining

Facilities

7.0

The hotel features well-maintained facilities, but it could benefit from a refresh in some areas to enhance the overall experience.

Steve

United Kingdom, February 2025

7.6/10

I had a really disappointing stay this time, especially considering I've been visiting this hotel for over a decade. There were issues with the staff's attitude and the cleanliness of the room. However, the air conditioning in my room felt great, and it was nice to enjoy a stunning view. I was truly let down by the service, which fell short of expectations this time around.

Rooms

6.0

The room was spacious and had excellent air conditioning, but it was beginning to show signs of neglect with some facilities missing.

Service

5.0

The service was not up to par; new staff members had an unfriendly attitude and were not helpful when I needed assistance.

Location

9.0

The hotel's location is great, with beautiful views of the Durban waterfront.

Dining

5.0

I didn't get to experience dining at the hotel due to poor service, and it was very frustrating.

Facilities

5.0

Facilities were lacking compared to previous visits, particularly the housekeeping and available amenities.

Parker

United Kingdom, January 2025

9.0/10

I had an amazing stay at the hotel! The staff was welcoming and genuinely friendly, making our experience truly special. The spacious rooms offered stunning views and were well-equipped for our needs. The dining options, while satisfactory, could be a bit pricey for room service. Overall, I found great value for money, especially considering the convenient airport shuttle service.

Rooms

10.0

The rooms were spacious and comfortable, featuring fantastic views. I loved having a balcony to enjoy the scenery.

Service

9.0

The hotel staff was extremely friendly and efficient, always greeting us with smiles and providing great hospitality. However, room service was a bit on the expensive side.

Location

10.0

The hotel is conveniently located close to the airport with frequent shuttle services, which made it easy for us to explore nearby dining options.

Dining

7.0

Dining was pleasant, but I noticed that room service charges can add up quickly. Overall, the food quality was good.

Facilities

9.0

The amenities were fairly modern and well-maintained, adding to the luxurious feel of the hotel.

Mason

United Kingdom, September 2024

7.2/10

The Palace boasts a stunning setting with easy access to the beach, making it a great spot for running in the mornings. The rooms are nice and clean, but the restaurant experience was quite lacking. There were significant issues with the lift, which made it frustrating to navigate the hotel. Overall, despite its shortcomings, I still enjoyed my holiday here.

Rooms

8.0

The rooms were nice and clean, offering a fantastic view of the Durban Waterfront.

Service

6.0

The staff was friendly and willing to help, but there were significant service issues in the restaurant that need improvement.

Location

10.0

The location is perfect, right on the beach and ideal for morning runs.

Dining

5.0

Unfortunately, the restaurant's service and food quality were disappointing, which led us to explore other dining options.